The agent booked me but the landlord pays. Who gets the invoice?

Both, with the property address on it. An invoice sitting in the wrong inbox is not late, it is invisible, and an agent running a dozen tenancies pays the one they can match to a flat without having to ask anybody.

How do I invoice a regular weekly or fortnightly clean?

Monthly, in arrears, one invoice listing each visit by date. Invoicing every visit buries you in small paperwork and gives a customer four chances a month to forget; invoicing quarterly makes the number frightening. A monthly invoice showing four dated visits is one payment, one reminder to chase, and a clear record of the week somebody cancelled.

Do my invoice numbers have to be sequential?

They should be unique and consistent. 001, 002, 003 is the easy convention, and it's what makes 'invoice 032' unambiguous on the phone and at tax time. Don't reuse or duplicate numbers; gaps are fine.

When should I send the invoice?

The day the job finishes, from the van ideally. An invoice sent three weeks late quietly tells the customer that paying it late is fine too, and it's the single most fixable cause of slow payment.

Free cleaner invoice template

A free invoice template for cleaners, visible in full below, downloadable as a PDF, no signup asked. It is laid out for the way agents and landlords actually pay: the property address on the face of it, the oven and the carpets itemised rather than buried, and the extras that turned up on the day shown as extras.

Free PDF · fills in by hand or in any PDF app · no signup

Tired of retyping templates? SoloDesks builds and sends invoices from your phone on the free plan, in about 60 seconds per invoice.

INVOICE

Your Business Name

Phone · Email

Address

Invoice no.

Date

Due date

Description	Qty	Price
End-of-tenancy clean: 2-bed flat
Oven deep clean
Carpet clean: 2 rooms
Windows (inside) throughout
Limescale treatment: bathroom
Add your own lines…

Subtotal

VAT (if registered)

TOTAL

Payment details & terms

What a cleaner's invoice must include

Your business name and contact details (and logo, if you have one)
A unique invoice number, where sequential is fine, gaps are fine, duplicates are not
Invoice date and payment due date
The client's name and the job address
Itemised lines: each piece of work and each material, with its price
The total, and whether VAT (or your local sales tax) is included
How to pay: bank details or a payment link
Payment terms, because "due within 7 days" is a term; silence is a suggestion
The property address, not just the client's name, so an agent running a dozen tenancies can match it to a flat

Tips from the trade

Invoice the day you finish. Agents and landlords pay slowly enough without a late invoice helping them.
Put the property address on the invoice, not just the client. An agent running twelve tenancies pays the invoice they can match to a flat.
Bill the extras as their own lines. The oven nobody mentioned and the carpets that turned out to be cream are the work that vanishes inside "end of tenancy clean".
Send it to the agent and the landlord when one booked you and the other pays. An invoice in the wrong inbox isn't late, it's invisible.

Common questions

The agent booked me but the landlord pays. Who gets the invoice?: Both, with the property address on it. An invoice sitting in the wrong inbox is not late, it is invisible, and an agent running a dozen tenancies pays the one they can match to a flat without having to ask anybody.
How do I invoice a regular weekly or fortnightly clean?: Monthly, in arrears, one invoice listing each visit by date. Invoicing every visit buries you in small paperwork and gives a customer four chances a month to forget; invoicing quarterly makes the number frightening. A monthly invoice showing four dated visits is one payment, one reminder to chase, and a clear record of the week somebody cancelled.
Do my invoice numbers have to be sequential?: They should be unique and consistent. 001, 002, 003 is the easy convention, and it's what makes 'invoice 032' unambiguous on the phone and at tax time. Don't reuse or duplicate numbers; gaps are fine.
When should I send the invoice?: The day the job finishes, from the van ideally. An invoice sent three weeks late quietly tells the customer that paying it late is fine too, and it's the single most fixable cause of slow payment.

Quoting the job before you bill it? Cleaner's quote template is the other half of the same paperwork, written for the same trade. Not a cleaner? The blank UK invoice template works for any trade, in Word, Excel, PDF or Google Docs.

The same invoice for other trades

Related reading: How to Price an End-of-Tenancy Clean

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